Summary
The case illustrates different insights regarding the management process can help to derive insights regarding planning, organizing, leading and controlling. In this particular case, the role of the manager has been streamlined. However, the position or control of the manager in this company is unique. Based on insights obtained from the interview, it has been revealed that McGregor delegates the decision-making process to subordinates. He applies the concept of management by objective and concentrates on some strategic considerations. He wants his subordinates to contain their critical thinking and solve problems at their end. The purpose is to make employees able to run the refinery. Also, he is planning to make future managers. His focus is on future goals and objectives instead of the frequent decision-making process. Employees collaborate, make decisions, and hold a meeting every Thursday, usually controlled by McGregor. It is a unique style that brings efficiency in the workplace and helps employees emerge as owners of the work. The prominent thing in the role of McGregor is the Thursday meeting. People have to make makes 5 or 6 days a week. Through his unique style, evaluate decisions and helps employees carry on or change the decision with mutual concerns. He does not want to be involved in the decision-making process at the bottom-line because he contains the strategic focus. Even in complex business or work situations, he refers a subordinate to the other subordinate to solve the problem and sustain the work. Thus, McGregor is unique due to his style, but triggered by some objective.
Analysis
McGregor’s performance as a manager is in the limelight. Interviewing subordinates of McGregor is a good approach to evaluate the performance of McGregor. In my opinion, McGregor has depicted a remarkable performance. Many subordinates have started their refineries. He delivered knowledge and experience to subordinates to bring the work efficiency. He believes that these chemical engineers can make better decisions regarding productivity and efficiency. It is a complete delegation of the decision-making process that opens ways for him to focus on its role. His evaluation every week by conducting a meeting is just perfect. Due to this approach, work impairment seems rare. He created the culture of integrity, harmony or togetherness to make better decisions for the business or work from the bottom-line. Based on the work performance, he is in a better position to make further goals and objectives.
The job enrichment in the organization is also visible. Fostering subordinates to solve problems without any managerial intervention justifies the concept of job enrichment. It seems an additional responsibility that McGregor imposes on employees. In the interview, it has been observed that all subordinates are quite satisfied. By imposing this responsibility on subordinates, he created a creative and innovative culture. Creative ideas of employees are to be streamlined and appreciated in Thursday meetings, and it looks the prominent job enrichment.
Training of subordinates is exceptional. It is an indirect training process for subordinates. For Instance, it is important for any employees of the company to face different challenges in the workplace and try to identify causes and solutions. It is a part of the training process and activities. McGregor trains its subordinates in an actual work process that accelerates the learning, knowledge, and experience. The training and development of subordinates are done through work delegation. It seems to increase the employee’s capability to identify problems and make effective solutions. The training of people in the internal business process can make them better managers and executives. Through pertinent training, several roles, assigned in different sections of the company, can be done effectively. Making decisions and finding immediate solutions at the workplace is a kind of training in this organization.
Conclusion
After reading the case study and careful analysis of this case, in the end, it is concluded that McGregor’s role in the organization regarding leading, managing, and controlling is different but effective. It is a great opportunity to get away from the decision-making process and focus on the future. He is preparing his subordinates for the future. Every manager has his own style of organizing and controlling subordinates. However, it must be pertinent and must align with organizational goals and objectives.
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