Develop and Implement Corporate Social Responsibility

Corporate social responsibility is an organisational policy to protect society and environment from different negative impacts. The company must have to contribute to the sustainable environment, and it is possible due to ethical and responsible practices in different industries.

How can your organization demonstrate its commitment to sustainability?

The organization can demonstrate its commitment to sustainability by different initiatives. Green production initiative is the best practice for the company that depicts the intention of the company. The commitment to sustainability is also triggered by pertinent sustainable strategies. 

Name an issue that is especially important in the context of your organization and particular enterprise?

There are different issues that are visible in different industries. The context of the organization may be changed in the different industries. For Instance, in the manufacturing industry, the main issue is the pollution. Some ethical considerations such as modern technology, efficiency measures, and employee training are necessary to reduce this issue and contribute to the sustainable environment. 

The driver is a strategy, value or act that forces an organization towards the certain initiative. As far as the corporate social responsibility is concerned, the main drivers are ethics, sustainability, and corporate policy.  The most important thing for the management of the company is to identify the most significant driver and demonstrate its commitments or determinations in this modern or contemporary business era. 

Many drivers are global issues that no one country or the government can take on itself. These are becoming increasingly more important to tackle. Name five global issues.

Top five global issues are air pollution, water pollution, Ozone layer destruction, destruction of fisheries and forests, and climate change.  The government can take on them by making pertinent rules and regulations. These rules and regulations usually direct companies, especially chemical and manufacturing companies, to alter their activities. 

There are many expected benefits, which can be derived from the corporate social responsibility initiative. For Instance, in the industry, the company can make a good reputation, and it can help to make all key stakeholders’ loyalty. Furthermore, the key benefit is operational efficiency, which reduces waste and increases performance and profitability. Moreover, creating social value in the company is a good approach to reduce the employee turnover, and it seems to be one of the prominent benefits that organizations usually gain. 

Product stewardship is an effective product strategy that enables all phases of the product development process to be responsible for reducing the impact on the environment. In the development process, people consider environmental sustainability as a huge factor and design the product with the lowest possible impact. Thus, it can be said that the impact on corporate social responsibility is positive. 

What should you think about when analyzing your supply chain management? 

I usually think about procurement of material. The corporate social responsibility usually starts from raw material. For instance, if I am working in the chemical industry, I intend to avoid the toxic material in production and work on a different alternative.  Socially, I would like to streamline the power of local farmers, as they can help or enable the organic growth of the company in an effective manner. 

What is the Anti-Discrimination Acts that help to promote equality? 

Many discrimination acts are in the limelight. These anti-discrimination acts help to promote equality.  Age discrimination act 1975, civil rights act 199, Rehabilitation Act of 1973, the Fair Employment Act 1941, and Americans with Disabilities Act of 1990. These laws have been streamlined for people to utilize different opportunities in society. The purpose of these laws is to promote efforts and contributions of people despite having differences. 

Being a part of the organization, I would like to illustrate some opportunities. For Instance, organizational transformation has become the top opportunity due to the company’s financial and human resource capability. The transformation regarding the technology can help to develop new efficient and environmental sustainability measures. The second opportunity is to adopt new workplace standards to ensure the employee’s safety and security. Investing in the workplace is an ethical consideration, which is a great implementation of the corporate social responsibility practice. 

How could you reduce your resources? 

Resources can be reduced through some thoughtful considerations. For Instance, the behaviour of the workplace is to be changed to meet the purpose.  An employee can avoid using plastic cups, follow the recycling procedure, and prefer working on the laptop instead of desktop computers. Use of plastic cup or other related material is to be wasted massively. Thus, alternatives can be used repeatedly. The laptop consumes less electricity or power. The recycling process can also reduce the financial cost of production. 

What possible barriers may you is faced with?

The biggest possible barrier is employee resistance. These initiatives can be implemented in a new culture or after the transformation. Thus, these new procedures can be rejected. In addition, the financial barrier is quite visible, as there will be a need for a huge amount of financial capital to adopt these things. Moreover, it may take a lot of time when executing strategies. Thus, these are some barriers that an organization or management can face. 

Different stakeholders such as customers, employees, government, investors and the management of the company are in the limelight in terms of different corporate social responsibility initiatives. For Instance, when depicting corporate social responsibility initiatives, the management or organization have to consult these stakeholders. These stakeholders must be triggered by the impact of CSR initiatives. Also, making them able to contribute to the sustainable environment is also a good approach. 

The most appropriate way to consult different stakeholders in an organization is to conduct different meetings. These meetings can be held in an organization or via video links. Moreover, the written communication process can also be adopted such as newsletters, emails, and memos.  Integration with different local communities is also a good approach to expand stakeholder engagement. It seems engaging stakeholders at the macro level to create the urgency regarding the sustainable society and the environment. 

What are SMART objectives? 

Specific, measurable, achievable, relevant and timed objectives are to be developed. For Instance, the objective is to develop sustainable CSR strategies that can enable the consistent contribution to society and the environment in the next few years. Moreover, the training and development must be enhanced by the company along with some key performance measures. 

What are the general requirements of a policy 

The main requirement of the policy is integrating with the main goals, objectives, vision, and mission of the company, Consistency, accessibility, and clear identification of social and environmental issues are three prominent general requirements. 

It is important to think about the rights and responsibilities of all key stakeholders in the company. To contain the effective social and sustainable environment, the management has to depict appropriate labour rights, fair pay, and anti-discrimination acts. Sustainable growth of people can enable sustainable business for the long run. 

How could you structure policy documentation? 

Purpose, definition, and the policy statement are the three main elements when making structuring the policy document. By including appropriate headings, it becomes attractive and readable.

What different channels could you use to distribute documentation to ensure accessibility for all stakeholders? 

Emails, websites, meetings, training, and newsletters are prominent distribution channels to distribute the documentation to ensure the accessibility of all key stakeholders. Targeting the channel used by the stakeholder group is the best option. 

Two change management strategies are employee training and technological transformation.  Training can help to learn different tactics and develop the new culture. On the other hand, new technology can bring remarkable operational efficiency. 

Describe the different types of methods and techniques you could use for improving the performance of staff and helping them to learn new skills (give five examples).

Coaching, training, performance feedback, work rotation, and self-directed learning are five techniques to improve performance. Coaching can help to identify and polish skills. Feedback can help to identify strengths and weaknesses Job rotation can improve collaboration, 

To build social responsibility into systems, procedures, and processes, there is a need to find some possibilities. For Instance, short-term possibilities are rehashing the supply chain process, bringing efficiency regarding power usage, establishing some efficiency measures. For a long run, factories must be relocated to protect urban areas from pollution or waste. 

Reviewing meeting minutes, feedback, and regular audits in an organization can help in navigating the current situation or condition of the company regarding CSR implementation. 

You will need to analyze the information that you collect to ascertain whether policies and procedures are being followed. You can do this by looking for trends in the data. What are the trends? Give examples to demonstrate how trends can be used 

The modern trend to find the problem in the company is the cause analysis. By this analysis, the company usually collects data and comes up with some solutions. First, the company has to find the problems and causes. Based on this data, the company tries to eliminate these causes and proposes a solution. 

The cause analysis is a process of identifying the cause of the issue of the problem. Removing these causes is the best approach to have the sustainable work process in the future. It includes a comprehensive analysis of the causes. 

The answers to the following questions will enable you to demonstrate your knowledge of:

Ø  Reading

Ø  Writing

Ø  Oral Communication

Ø  Numeracy

Ø  Navigate the world of work

Ø  Interact with others

Ø  Get the work done

Ø  Outline internal and external sources of information relevant to the context for CSR

Ø  Outline the potential business benefits of improved CSR practices

Ø  Outline which areas of CSR are relevant to the context and the organization’s goals and why

Ø  Give examples of socially responsible practices relevant to the enterprise context and industry

Ø  Give examples of typical barriers to corporate social responsibility integration and possible solutions

Ø  Explain how to maximize engagement in CSR including strategies or techniques for:

o   change management

o   consultation

o   generating ideas and options

o   communicating information

o   addressing barriers and resolving problems

Ø  Outline the key provisions of the legislation, covenants, standards, and codes of practice relating to:

o   CSR

o   fair trade

o   human rights

o   Corporate governance.

Answer each question in as much detail as possible, considering your organizational requirements for each one.

1.      Create a presentation to give to peers or stakeholders that:

Ø  Outlines internal and external sources of information relevant to the context for CSR

In the context of corporate social responsibility, the internal information sources are inter-office memos, email, newsletter, and many other technological sources. External sources are CSR consultant, industry trends and competitor’s actions

Ø  Outlines the potential business benefits of improved CSR practices

Business sustainability, efficiency, will and profitability are some key benefits of improved corporate social responsibility practices. Also, community involvement is also another prominent benefit, which is to be streamlined.

Ø  Outlines which areas of CSR are relevant to the context and the organization’s goals and why

The area of modern technology adaptation and production efficiency is pertinent to the context and the organizational goals. The company can start with the internal process and reduce the environmental impact.

Ø  Gives examples of socially responsible practices relevant to the enterprise context and industry

XEROX participated in the green world alliance to reduce the environmental impact. Also, Google green is another prominent effort to streamline renewable energy resources.

Ø  Gives examples of typical barriers to corporate social responsibility integration and possible solutions

The typical barrier is lack of alignment of corporate financial teams and CSR teams. Moreover, usually, companies lack different matrices to estimate or examine the cost.

Ø  How you can maximize engagement

The engagement can be maximized by overcoming these CSR barriers. Making the CSR team, including financial and environmental experts, is a good idea.

2.      Outline the key provisions of the legislation, covenants, standards, and codes of practice relating to one of the following:

Ø  CSR

Legislation

Health and Safety at Work Act 1974

Companies Act 2006

Race Relations Act 2001

Disability Discrimination Act 1995

Standards

OECD Guidelines for multinational enterprises

Global Reporting Initiative

UN Principles for Responsible Investment

Attach your completed answers to the workbook.

You must individually answer the following questions in full to show your competency of each element:

1.      Identify context for corporate social responsibility

2.      Engage stakeholders in setting objectives and policy

3.      Implement corporate social responsibility policy

4.      Monitor and evaluate corporate social responsibility 

Create a portfolio of work to give as evidence of the following questions:

1.      Identify the context for corporate social responsibility (CSR) including:

Ø  Legislation, regulation, standards, and codes of practice

Ø  Organisational objectives, culture, and current policies and practices

Ø  Emerging approaches and best practice in CSR

Ø  Organisational goals, drivers and expected benefits

Ø  Opportunities and barriers

Ø  Stakeholders

The context of the corporate social responsibility is the ethical internal and external business environment. The objective is to reduce the environmental impact. The best practice is the green initiative. Opportunity is to collaborate with the global CSR team. Stakeholders are customers, employees, management, and communities.

2.      Consult and communicate effectively with relevant stakeholders to develop corporate social responsibility objectives and policy that align to organizational goals, taking into consideration:

Ø  Human rights practices

Ø  Labour practices

Ø  Environmental practices

Ø  Fair trading practices

Ø  Consumer relations practices

Ø  Community involvement and development practices

Employees, being an internal stakeholder, can be engaged by the firm to make the CSR policy. For Instance, employee safety is the priority, which can be alighted wt fair labour and human right practice employee training every week is mandatory to learn new work tactics and reduce waste.

3.      Implement CSR policy including:

Ø  Negotiating with stakeholders to integrate CSR practices into policies and procedures

Ø  Change management and communications strategies

Ø  Defined roles and responsibilities

Ø  Review and evaluate CSR implementation and performance and recommend improvements to policy and practices as appropriate.

The best thing to implement CSR policy is to hit the traditional and modern media channels. Creating the urgency for change and communicating the vision is the best approach. Reviewing the performance of the company through developing different measures is effective to make the difference. However, with the passage of the time, repurpose of different CSR reports is better to contain improvements.

4.      Review and evaluate CSR implementation and performance and recommend improvements to policy and practices as appropriate.

After reviewing and evaluating the current corporate social responsibility initiatives and implementation, there are many things to consider. To contain the improvements, the management should make sustainable buying decisions. It starts with the company’s supply chain process and supports further initiatives. Furthermore, community involvement, streamlining an encouraging motivation, and rationalizing corporate social responsibility are three main thoughtful consideration for improvement. Contemporary business needs to change or evolve with time. The firm management must have to incorporate different global CSR initiative and make the difference.  Both implementation and improvement can be accelerated by these recommendations.